The products are tax-exempt according to the small business regulation §6 (1) 27 UStG. Shipping costs are not included in the displayed price, these are added at the checkout process.
Shipping
Something Vintage is based in Vienna. The shipping takes place within the EU and includes a tracking number. Something Vintage sends the parcels by the Austrian Post.
The customer also has the opportunity to pick up the items in Vienna. If the customer chooses this option at checkout, they should contact Something Vintage to arrange a pick-up time. Something Vintage arranges the pick-up times individually with each customer.
Please note that the shipping costs are based on the total weight. This consists of the weight of the items plus the weight of the packaging material.
Shipping costs within Austria:
- package XS (up to 0,5 kg) €3,90
- package S (0,5 kg to 2 kg) €5,90
- package M (2 kg to 4 kg) €7,90
- package L (4 kg to 10 kg) €11,90
- package XL (10 kg to 20 kg) €18,90
- free shipping above €110
- Please note that Something Vintage does not ship packages above 20 kg.
Shipping costs in the EU:
- package XS (up to 0,5 kg) €5,90
- package S (0,5 kg to 2 kg) €12,90
- package M (2 kg to 4 kg) €21,90
- package L (4 kg to 10 kg) €25,90
- free shipping above €150
- Please note that Something Vintage does not ship packages above 10 kg.
Shipping costs to Europe (non-EU):
- package XS (up to 0,5 kg) €6,90
- package S (0,5 kg to 2 kg) €13,90
- package M (2 kg to 4 kg) €26,90
- package L (4 kg to 10 kg) €46,90
- Please note that Something Vintage does not ship packages above 10 kg.
- Something Vintage only ships to the following non-EU countries in Europe: Andorra, Bosnia and Herzegovina, Iceland, Liechtenstein, Montenegro, Norway, San Marino, Switzerland, Serbia, Turkey, the United Kingdom, and the Vatican.
The delivery takes place after the receipt of the payment. The delivery time within Austria is about 2-3 business days, in the EU about 2-8 business days, and in the non-EU countries about 5-15 business days. Please note that Something Vintage can not guarantee these delivery times and especially for international shipments the delivery times can change, as these depend on the shipping provider.
Something Vintage accepts no liability for damage caused by the transport company.
Returns
The customer can return the items without any reason within 14 days. To administer the right to cancel the order, customers have to inform Something Vintage, by sending an explicit declaration stating that they are repealing the contract of purchase (for example: by sending an email). In this case, Something Vintage only refunds the purchase price, and the customer has to pay the return costs. In the case of a defective product (except the defect is in the description), Something Vintage will refund the purchase price and the return costs.
The customer has to return items unused and under the condition that the customer received them.
In certain situations, Something Vintage can refund only part of the amount:
- Items that are not in their original condition, are damaged or missing parts.
- Items returned after the expiry of the 14-day withdrawal period.
Once Something Vintage has received and verified the return, the customer will receive an email, and Something Vintage transfers the amount to his/her account.
If the customer returns items over €20, he/she should consider a shipment including a tracking number. Something Vintage does not guarantee that it will receive the returned item.
The costs for a return shipment due to the wrong address or no timely pick up at the post office must be borne by the customer. Something Vintage cannot assume any liability for the third-party debt. These costs amount to €5 up to 10 kg and €6 above 10 kg within Austria. In the EU, this cost amounts to €20 independent of the weight.
In case of a return, please contact Something Vintage.
